FAQs

Do you accept insurance?

All of our therapists are in-network with Cigna and Aetna. Carrie Manning is also in-network with Optum (United Healthcare, UMR, Oscar).

We are out-of-network with BlueCross BlueShield and Medicaid plans.

If we are out-of-network with your insurance, this means that we cannot directly bill insurance for payment. Clients are responsible for paying the full fee at the time of service. You can check with your insurance to see if your policy has out-of-network benefits for mental health. We can provide you with a detailed receipt or “Superbill” if you would like to file for reimbursement. Your insurance company will reimburse you directly (depending on your policy).

Please contact our office for updates about insurance questions.

What are your fees?

Individual Therapy & Intake Assessments

  • Carrie Manning, LPC-S: $150 per 45-50 minute session

  • LPC Associates (Shana, Presley, Elora, Joy, Macy, and Annie): $120 per 45-50 minute session

Group Therapy

  • LPC Associates: $45-$60 per group session

  • Carrie Manning: $60 per group session

Note: New group clients require an intake session ($120-$150)

We accept cash, checks, major credit cards, and HSA/Flexible Spending Credit Cards.

Where are you located?

Our office is in the Keller/North Forth Worth area. We are near Central High School across from Dana’s Dance Studio. Our office is on the bottom floor (near the front lobby) of a white building.

5751 Kroger Drive, Suite 114, Keller, TX 76244

What are your office hours?

Mondays — Fridays from 8:00 AM to 5:00 PM

We also have therapists with evening and weekend availability.

Can my child miss school for an appointment?

Yes, we provide an excused absence note if your child misses school. Teachers and schools understand the importance of supporting a child’s mental and behavioral health. We encourage parents to consult their child’s teacher or school counselor for advice on the best time of day to schedule an appointment. They can help identify which classes or periods might be less critical to miss, such as lunch, electives, or advisory periods.

No Surprises Act

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.